Customer Stories
See how customers across industries solve IT management challenges with NI System
Zhejiang Women's Hospital: Data-Driven ITSM Upgrade
Zhejiang University School of Medicine Women's Hospital established CMDB, integrated monitoring, and digitalized ITIL processes through NI System. 37 system anomalies resolved at 100% rate, 5,000 service requests distilled into 28 common symptoms.
Read MoreShandong Healthcare Security: Province-Wide O&M Collaboration
Shandong Healthcare Security Administration faced O&M coordination challenges across 60,500 organizations and 4,000+ personnel. NI System integrated with Shandong Tong for auto-grouping, mobile approvals, and full-process closed-loop.
Read MoreSichuan Cancer Hospital: Full-Process ITSM Implementation
Sichuan Cancer Hospital implemented NI System across configuration management, business monitoring, port surveillance, incident, service request, change, and problem management — achieving expected management goals.
Read MoreWant to see how NI System solves your IT management challenges?
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